Tag Archive: media & communication

Call Fraud

EBay payment system PayPal has vulnerabilities Wiesbaden of Dusseldorf / – vulnerabilities, Cartel Office investigation when attempting to bind customers to the PayPal payment service, comes after a report in the Wirtschaftswoche online retailer eBay under attack: who gets the payment service of the online merchant eBay, for 14 cents per minute in the MCC by PayPal, hangs for a few minutes in the wait loop piping. If you are unsure how to proceed, check out Professor of Internet Governance. But then everything is very simple: it is enough to specify name, address, E-Mail and phone number of a PayPal account holder. Call me now the last four digits of your account number ‘, the staff asks. “Already he reveal the balance of total strangers or what payments have been received and made”, writes the economic week. You could make it easier hardly unfair contemporaries, to obtain sensitive information about the transactions of foreign persons. Thousands of eBay users would publish their address and account numbers readily available in the Internet imprint or placing an online order.

Who wants can easily drive playing fast and loose with the data and pass themselves off as someone else. The consumer protection initiative case Internet’ criticized the blatant data leak already about weeks ago. Then the query from an automatic telephone computer to a call center turned to eBay, where Additionally queried for the address information the accounts therefore have not become much safer”, so the economic week. According to Bernhard Steimel, spokesman of the industry Congress of Voice days “, if you do not perform a service automation in this way. The change from a vending machine on a call center staff brings nothing at all.

You can take people by surprise. If eBay wants to guarantee more security over the telephone service, that is just about voice biometrics. So the company Sikom at our meeting in Wiesbaden presents a method for secure online money transfers. Instead of a TAN the voice tag is used to authorize a transfer”, says Sangeeta. Appropriate procedures for the Already used online banking. A legitimacy about the voice works better than with a fingerprint. Editorial medienburo.Sohn Ettighoffer Strasse 26 A 53123 Bonn Tel: 0228 620 44 74 fax: 0228 620 44 75 mobile: 0177 620 44 74 E-Mail: Web:

Future Changes In Customer Communications On The VO.IP Germany

The influence of current technology to our everyday work or how unified communications improves efficiency and service to save time and money. 16.10.2008 Aachen/Frankfurt the fair regulation.IP Germany”opens on 28 and 29 October 2008 in the building of the IHK Frankfurt am main doors. This year the voice compass team led by Detlev Artelt works closely with the organizers of the VO.IP Germany together. To the 28.10 at 15:00, the voice expert Detlev Artelt moderated a workshop on the topic of language Automation has achieved a breakthrough? “.” In it he holds a short speech about the current state of language technology, reflects the current acceptance of this technology at the customer and dares views in the near future. The Publisher of the reference book voice compass internationally reported also in a further talk about the changes in the communication”and shows trends of customer communication.

In addition Detlev Artelt hosted together with other experts the field solutions”, in the company the experience and products of voice the audience bring over IP and unified communications. More information be presented on the voice compass level. The program is complemented by the held on October 29, 2008 State meeting of the Working Group initiated by the eco Association unified communications”, directed by Detlev Artelt. The proposed unified communications white paper in the foreground is the one-hour meeting. “Start: 11:00 in the London area”. Interested can see the following link register: groups/2618_5493.htm VO.IP Germany focus of this year’s exhibition and Congress VO.Innovative forms of communication with the customer are IP Germany of tomorrow”and the related opportunities and changes for businesses. At Germany’s largest event for voice and IP communications, the visitor receives a broad overview of the current state of development in the area of unified communications.

about the voice compass 2008/2009 the international and English-language compendium voice compass international 2008/2009 explains the current possibilities of voice automation and voice applications for businesses and the customer service in easy-to-understand words. 650 pages have demystifies all technologies Detlev Artelt and his team, call the relevant manufacturers and provide clear recommendations on the use of voice applications. The unique mix of market study, advisory expertise, list of manufacturers and the different base calculations makes the voice compass 2008 to a standard which should be on the desk of each maker. contact aixvox GmbH Detlev Artelt Monheimsallee 22 52062 Aachen Tel: + 49 241 4133 100 email:

Hospice Balthasar

A decisive criterion for the Grand Prix of medium-sized enterprises is the responsibility that socially and environmentally is a company in its region. In this area, there was a clear “like” the jurors: certified eco profit is respected in the Bonn Agency actively, to preserve the environment through sustainable resource savings, and also social engagement is all employees a literal affair of the heart. That is why the Meavision media supports charities such as the self-help or the CJD Bonn, is engaged in the field of education and education and promotes a wide variety of projects in arts and culture. Material donations and employee involvement always go hand in hand here in the sign of corporate volunteering. For example, has volunteer for the children’s and youth Hospice Balthasar in Olpe a broad, cross-media Public Relations Campaign made the team and mobilized other media partners, so that at the end of an advertising budget of four million euros together. Often, it is also quite small initiatives that are perhaps more in the hidden, but no less important.

With jumping on the podium of the Grand Prix of medium-sized enterprises, the diverse dedicated 360 hopes Agency, also their charity projects, and of course their home, the attractive business location Bonn, to move into the spotlight. Profile the Oskar-Patzelt-Foundation awards annually the nationwide prestigious economic Prize “Grand Prix of medium-sized” to three winner and five finalists from each State to honor the outstanding achievements of medium-sized companies. Meavision media GmbH is a 360 agency that covers the entire spectrum of media services with its four business units (film production, Internet services, print services, and translation), from the storyboard conception and realisation of film print template creation and multimedia InternetServices up to translations into over 40 different languages. The strategic headquarters in the federal city of Bonn and the Office in Berlin serve companies with a global network of more than 1,000 freelancers as a starting point to coordinate world-wide.